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Found a bug? Have a feature idea? Just have a question? We read every message and respond quickly.
What can we help with?
Bug Reports
Something not working right? Crashes, errors, unexpected behavior—let us know. Include steps to reproduce and we'll fix it fast.
Feature Requests
Got an idea that would make IronBase better? We're building this for people like you. Your feedback shapes what we build next.
Questions
Not sure how something works? Considering a purchase? Just curious? No question is too small. We're happy to help.
Send us a message
We typically respond within 24 hours, often much faster.
Message received!
We'll get back to you soon. Thanks for reaching out.
Tips for reporting bugs
Good bug reports help us fix issues faster. When reporting a bug, try to include:
- 1. What happened — Describe the problem. Error messages, unexpected behavior, crashes.
- 2. What you expected — What should have happened instead?
- 3. Steps to reproduce — How can we make it happen on our end?
- 4. Your setup — macOS or Windows? App version? (Found in Settings → Support)